At CherishBox, part of the legal entity TASU Enterprises, we care about your personal data and take your privacy seriously. By visiting our website or engaging with any of our content, you agree to the practices outlined in this Privacy Policy.

Information We Collect

When you browse our site, place an order, or contact us, we may collect:

• Name, email address, phone number, and shipping/billing address
• Order details and purchase history
• Payment information (processed securely by our payment gateway — we do not store your card or banking details ourselves)
• Communications with us via email, WhatsApp, or our contact forms
• Browsing behaviour on our site (via cookies and analytics tools)

How We Use Your Information

We use your information to:

• Process and fulfil your orders, including sharing necessary details with our courier partners for delivery
• Communicate with you about your order, including shipping updates, via email and WhatsApp
• Respond to customer service, styling, and replacement requests
• Send you marketing updates and offers, where you've opted in (you can unsubscribe anytime)
• Collect and display product reviews (via our reviews platform), where you choose to leave one
• Improve our website and product offerings through aggregated, anonymised analytics

Cookies

Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use our site through analytics tools. You can disable cookies through your browser settings, though this may affect your shopping experience (e.g., your cart may not be saved).

Sharing Your Information

We do not sell your personal information to third parties. We share necessary information only with:

• Courier and logistics partners, to deliver your order
• Payment gateway providers, to process your payment securely
• Service providers who support our operations (e.g., customer communication, reviews, and marketing tools), solely to help us serve you

Data Retention

We retain your order and account information for as long as necessary to fulfil the purposes outlined in this policy, and as required for legal, accounting, or administrative purposes.

Your Rights

You can request a copy of the personal data we hold about you, or request that we delete it, at any time — subject to any information we're legally required to retain (e.g., for tax or order records). To make a request, contact us at the details below.

Third-Party Links and Embedded Content

Our website may contain links to third-party sites (such as our social media pages) or embedded content (such as videos). These third parties have their own privacy policies, and we encourage you to review them separately, as we are not responsible for their practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: tasuenterprises@cherishbox.in