International Orders
CherishBox Pearls, Delivers Overseas
We currently offer international shipping to selected countries, so you can experience authentic pearl jewellery from CherishBox wherever you are.
Where Do We Ship?
We ship internationally to selected countries and regions. During checkout, enter your delivery address to check whether shipping is available to your location.
If your country is not currently available at checkout, you can reach out to us via WhatsApp or contact our customer support team — we will be happy to check whether delivery can be arranged.
International Shipping — How It Works
- Place Your Order — Choose your favourite CherishBox jewellery and complete your purchase through our secure checkout on the website, or reach out to us directly on WhatsApp to place your international order.
- Order Processing — Your jewellery is carefully checked, packed and prepared for dispatch.
- Secure Packaging — Your CherishBox jewellery is securely packaged to help ensure it reaches you safely.
- Dispatch & Tracking — Once your order is dispatched, you will receive tracking details at your registered email address/mobile number.
- Delivery — Your parcel will be delivered to the address provided during checkout.
International Delivery Time
International orders generally require additional transit time compared with domestic orders. Your estimated delivery timeline will depend on: destination country, shipping service selected, order processing time, customs clearance, local courier operations, and local holidays or unforeseen delays.
Estimated Delivery
- Order Processing: 1–3 business days for ready-to-ship pieces; 7–10 business days for handcrafted or made-to-order pieces
- International Transit: 7–15 business days after dispatch
Please note: Customs clearance can sometimes cause delays that are outside CherishBox's control.
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT/GST, or other charges imposed by the destination country. These charges, where applicable, are determined by the customs authorities of the destination country.
Please note:
- Customs duties, import taxes, and other destination-country charges are not controlled by CherishBox.
- If such charges are applicable to your order, they may be payable by the recipient.
- We recommend checking your country's applicable customs and import regulations before placing an international order.
International Shipping Charges
We offer complimentary international shipping on orders above US$1,000. For orders below this value, shipping charges are calculated based on destination, parcel weight, shipping service, and order value. The applicable shipping charge will be displayed at checkout before you complete your purchase. All prices and charges are billed in INR.
Tracking Your International Order
Once your order has been dispatched, we will share the tracking information with you. International shipments may pass through multiple courier and customs facilities before reaching their destination. You can use the tracking number to monitor your shipment.
Customs Clearance
Once your parcel reaches the destination country, it may be held temporarily by local customs for inspection or clearance. This process is handled by the relevant customs authorities and may require additional information or payment of applicable duties/taxes. CherishBox cannot guarantee a specific customs-clearance timeframe.
Important Information About Your Address
Please ensure that your shipping address is complete and accurate before placing your order. This includes: full name, house/building number, street, city, state/province, postal/ZIP code, country, valid phone number, and email address.
Incorrect or incomplete addresses may result in delivery delays or additional charges.
International Returns & Replacements
If you receive a product that is damaged, defective, incorrect, or significantly different from what was ordered, please contact us within 24 hours of delivery.
For eligible cases, we may request:
- Order number
- Photographs/videos of the product
- Photographs of the packaging
- Unboxing video, where required under our Returns & Replacement Policy
Once your request is approved, you will be asked to send the product back to the address we provide. CherishBox does not currently offer reverse pickup for international orders, and return shipping costs are the customer's responsibility.
All international returns and replacements are subject to our:
[Returns & Replacement Policy →]
Please do not send an item back before receiving instructions from our customer service team.
Important Note About Pearl Jewellery
Pearls are organic gemstones, and each pearl has its own individual character. Slight variations in shape, size, colour, surface characteristics, and lustre can occur, particularly with natural-shaped and baroque pearls. These individual characteristics are part of the beauty of authentic pearls and are not necessarily considered defects.
Before You Place an International Order
Please make sure you:
✓ Check that we deliver to your country
✓ Enter your complete delivery address
✓ Check the estimated delivery timeframe
✓ Review applicable customs/import requirements
✓ Check the applicable shipping charges at checkout
✓ Read our Returns & Replacement Policy
✓ Keep your order confirmation and tracking details
Need Help With an International Order?
Our team is happy to help.
WhatsApp Us | Contact Us @ 8799715976
Email- tasuenterprises@cherishbox.in
