Lifetime warranty for products purchased from CherishBox is limited to pearls only, provided the same are used as per guidelines specified. However, if the product received has a manufacturing defect or transit damage, the same needs to be informed within 48 hours of product delivery via e-mail at [email protected] with supporting pictures of the damage. The warranty does not cover breakage, deformation denting, etc. which might occur with normal wear and tear. Any damage arising from wear abuse, sizing, or any work done on your jewelry will not be covered. For any product returned under defect, the same will go under check by our quality team for inspection, and if defect found under manufacturing or transit, the same will qualify for replacement. Any claim arising in this limited warranty must be submitted with the original payment receipt and original packing with a warranty card. In case if the product is nonrepairable then a replacement product will be shipped to the customer. Such shipment can attract additional time than usual.
CherishBox gives lifetime warranty for pearls ONLY*(T&C applicable)
Terms and conditions
In using the services provided by our website www.cherishbox.in you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time. It is understood and agreed by a visitor that he/she agrees to abide by terms and conditions.
TASU enterprises reserve the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, on this website, are owned by TASU enterprises. Any use of this website or its contents, including copying or storing it in whole or part without the permission of TASU enterprises is prohibited. If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to [email protected]
Pricing and Payment
For orders, the payment can only be accepted in INR. TASU enterprises reserve the right to change the price of their product or provide discounts at any time. In case of an event where payment is done but the transaction failed, we will check our accounts and if the amount reflects then we shall confirm you for success in the transaction. For any unsuccessful transaction, TASU enterprises do not take responsibility for indemnifying the customer
Post product purchases tentative delivery date will be communicated. The exact delivery date shall change due to various factors which may be internal or external. CherishBox shall update the customer in case of a change in the delivery schedule via e-mail / WhatsApp/ SMS. Customers can also check the delivery schedule from Track order status. For any delay in delivery, TASU enterprises shall not be held liable
You are requested to provide and update registration data to keep it true, accurate, and complete. If any provided information is false, inaccurate, incomplete, or not current or if TASU enterprises suspect that such information is false, inaccurate, incomplete, not current, or not in accordance with this user agreement, Tasu enterprises can suspend or terminate your membership and refuse to access our website. In case of delivery failure due to wrong information provided by the customer (name, address, contact details, etc.), extra cost for delivery incurred shall be claimed from the customer.
TASU enterprises reserve the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account. TASU enterprises reserve the right at their sole discretion to prohibit sales to anyone.
TASU enterprises reserve the right to cancel /suspend the order for any particular area, locality, pin code, or any other address or user account where it is unable to deliver the product or sense any suspicious activity. TASU enterprises reserve the right to ask for additional information for accepting orders. We shall notify you in case of partial or complete order cancellation Once an order is placed, it can only be canceled with 24 hours or before the product is shipped whichever is earlier. Upon receiving a cancellation request, we will initiate the process of refunding the amount to your account. Any refund will take a minimum of T+8 working days to get processed. The refund will be done in the same payment mode via which the transaction was done.
TASU enterprises reserve the right to recover the cost of goods, collection charges, damages caused to TASU enterprises, and legal expenses from persons using the site fraudulently. TASU enterprises reserve the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Every effort for products to appear in terms of color and size on our website is made from our end as accurately as possible. However actual product might differ slightly due to the lighting effect and display properties of your monitor. We cannot guarantee product color and size to be accurately same due to various above-mentioned factors
We own the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned to us (unless otherwise specified) You will strictly not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from us
Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly enquiring about the product and being completely aware of the product, its features, characteristics, usage, etc. TASU enterprises are not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product
We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.